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- Values & Culture
Variety, respect und creativity
Diversity
Charter of Diversity
Deutsche Post DHL is one of the companies in Germany that have committed themselves within the framework of the “Charter of Diversity” to creating a work environment that is free of prejudice and discrimination.
Diversity means strength
Women and men with the widest variety of national, ethnic, religious and personal backgrounds work at Deutsche Post DHL, people with handicaps and different sexual orientations as well. The same rights and opportunities apply to all of these people.
This diversity makes our Group unique and successful. For this reason, we consciously support and promote diversity in order to remain an attractive employer who offers workers tremendous opportunities to create and grow.
In December 2007, Deutsche Post DHL became one of the businesses in Germany that committed itself to promoting diversity within the company as part of the “Charta der Vielfalt” (Charter of Diversity).
Our Commitment
- Equal opportunity in managerial positions
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Recipient of the TOTAL E-QUALITY award 2009: Deutsche Post DHL.
In an array of programs, Deutsche Post is taking new, contemporary approaches to promote diversity and is assuming a special pioneering role in the job market. Even though the need for well-educated specialists is increasing, many qualified and motivated women and mothers have considerable difficulties finding a work-life balance.
The improvement of career opportunities and child care, flexible work schedules and new ideas for organizing parental leave create an invaluable edge in the competition for qualified female employees.
- Generations
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With targeted personnel recruiting, personnel loyalty and personnel development programs, Deutsche Post DHL strives to help exploit the potential offered by a declining population and rising average age. More and more older people want to continue playing an active part in professional life.
We know that it pays to not only concentrate our personnel policies on younger employees. After all, older employees have special strengths, including extensive professional experience and operational know-how. A workforce that creates a healthy mix of older employees' skills and younger employees' up-to-date knowledge is highly productive.
Our approach to life-long learning is to promote and challenge our employees. And, of course, we give older applicants the same opportunities to get jobs as younger candidates.
- Equal & equal
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RainbowNet
The network for lesbian, homosexual as well as bi- and transsexual employees at Deutsche Post DHL actively works to eliminate prejudice toward lesbians, homosexuals as well as bi- and transsexuals and to promote mutual tolerance on all levels.More and more homosexual and bisexual women and men in Germany and Europe are openly discussing their sexual orientation and, justifiably, are seeking acceptance and tolerance – in our company, too.
This requires an open, respectful corporate culture. The cornerstone for this culture is formed by our “7 Values” and our “Code of Conduct.”
Our motto is “Live diversity. Accept no discrimination.” It is based on these Group-wide regulations and represents our understanding of diversity management.
- Disability
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Fully aware of its social responsibility, Deutsche Post DHL wants to help ensure that severely handicapped people can take part in professional life on equal terms. Aside from creating and guaranteeing a professional realization for all its employees, Deutsche Post DHL is aware of its particular responsibility for its disabled people and therefore considerable improvements in integration process habe been made top priority.
In a voluntary agreement, for instance, Deutsche Post AG has committed itself to employing more severely handicapped people than it is required to hire under German law. To achieve this goal, every position can be filled in principle by a disabled person. The crucial professional criteria are ability, qualifications and motivation. As a result, full-time positions, part-time jobs and apprenticeships are open to severely handicapped people.
- Total Global
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Our company is active in 220 countries and territories around the world. This means that we employ people from around the world.The number of foreigners living in Germany is rising continually. In addition, Germany is the professional and personal home to more and more people who are not included in the government's statistics about foreigners but who must be considered a special group because of their ethnic or cultural background. It is part of our diversity policy to welcome them.
After all, a global company needs qualified employees who are at home in Germany and in the whole world. This increasingly includes people who were not born in Germany. Deutsche Post DHL must strive to utilise the opportunity to add value, and to advance the integration process through special programs and active recognition efforts. And the earlier we integrate our employees, the more successful we will be. As a group. Worldwide. Together.
Code of Conduct
The how that determines our actions
Drawing on the seven corporate values, Deutsche Post DHL has devised a code of conduct that has applied to all regions and divisions since the middle of 2006. This code of conduct serves as an "ethical compass", providing guidelines for use by more than 500,000 employees in their business lives every day.
The key pillars of this code of conduct are respect, tolerance, honesty and candor as well as willingness to assume social responsibility. The guidelines apply to all employees, irrespective of their place in the Group's hierarchy, and divisions. The code of conduct is based on international agreements and guidelines, including the Universal Declaration of Human Rights, the conventions of the International Labour Organization (ILO) and the Global Compact of the United Nations.
Fundamental principles are observance of human rights, equal opportunity, transparency, and clear stands in the battle against discrimination, bribery and corruption.
Employee participation
Your idea pays off
Our Group’s largest form of capital is our employees’ creativity and idea potential. Each of these people is a specialist in his or her work area: Each has specific know-how, understands the work processes in his or her job and can make the best evaluation of our customers’ needs.
We at Deutsche Post DHL want to tap this potential in order to continuously optimize work processes, develop customer-centric solutions and, as a result, solidify the long-term success of our Group. For this reason, we give our employees and young managers the greatest-possible leeway to shape their work environment and to carry out their responsibilities. We also systematically encourage our employees to raise questions about standard procedures and to explore new paths. And there is more: With idea management, we have created a system that enables creative minds to financially profit from the success of their suggestions.
More than 200,000 ideas!
In 2008, our employees submitted about 219,000 suggestions designed to make work processes more effective, to cut repair and energy costs as well as to improve environmental protection. We implemented 74% of these ideas. The benefit generated for our Group totaled €265 million.
Create incentives, promote motivation
For each idea that is implemented, the submitter receives a bonus as well as consolidated feedback and the recognition of supervisors and colleagues. This bonus can total up to €100,000. Suggestions that do not produce measurable results are recognized as well because every idea pays off. Employees who have several successful ideas are admitted to the “Thinkers’ Club” for a year, enabling them to make contacts, attend talks and join in discussions.
Service center
Your persons of contact:
Sigrid März
Sabine Heise
Office hours:
from monday to friday,
8.30 a.m. to 2.00 p.m.
Phone:
+49 800 0305060