Our culture

My job ...
... is exciting, sometimes stressful and always multifaceted. As a commercial specialist for office communication, I've got to have everything in the office "under control" and maintain a broad overview. That demands a lot of creativity, and that is one of my strengths.

After I received my intermediate school diploma ...
... I applied at Deutsche Post. The personnel department recommended that I get my vocational diploma before doing an apprenticeship so that I would have even better career opportunities in the future. I ended up doing exactly that – and I'm still grateful for the good advice.

The place where I work
The Post has a lot of locations – that's why I didn't expect to be working in the Post Tower in Bonn. I was impressed by the building back then, and I'm still impressed by it! I really enjoy working in such a modern environment.

My apprenticeship at Deutsche Post
I started in the mail delivery department. I then transferred to personnel development and now personnel marketing. As an apprentice, you get to know so many different departments. What I also like: I was well received in all three departments, and I was given responsibilities right from the start.

My career path to Deutsche Post
After my intermediate school diploma, I earned a diploma at a business high school that qualified me to attend a university. Then, I did my civilian service. I had already gotten to know the working world before my apprenticeship: I had done internships at Commerzbank and Douglas. That's also how I found out what I wanted to do.

My responsibilities at Deutsche Post ...
... are very multifaceted: Right now I'm busy doing a study on customer satisfaction and a project on customer complaint management. But I've also worked on the assessment of delivery areas.

German universities of cooperative education
The big advantage of combining an apprenticeship and a college-level education is definitely the practical experience. In my apprenticeship, I quickly learn what's really important in the "working world." There is another advantage of the DH degree as well: Thanks to the salary I receive as an apprentice, I'm financially independent.

What I like about Deutsche Post
My apprenticeship is unbelievably multifaceted. And I'm also "my own manager." I already have responsibilities – both for my project and for my apprenticeship. I like working independently!

My studies
To do my degree in media information technology, I moved to Gelsenkirchen. That's because they had the best degree program and really good facilities. Then, I wrote my master's thesis at the Fraunhofer Institute in St. Augustin/Germany. My most interesting "class trip" was an internship at Siemens in St. Clara/USA.

My application at Deutsche Post IT Services
Right before I finished my master's thesis, I attended the CeBIT computer trade fair, among other things, to meet possible employers. I was armed with my application. I had a really good talk at the Deutsche Post IT Services booth. I didn't realize one thing at the time: I just had gotten to know my future boss!

My training ...
... was great – and it's stayed that way! I already knew what "practical work" was like from my internship and from the part-time jobs I had as a student. The work environment at Deutsche Post IT Services was so warm and friendly that I immediately knew one thing: This is the right place for me!

What makes Deutsche Post special
Deutsche Post is the largest logistics company in the world – I think a lot of people underestimate that fact. Everyone is surprised when they hear about the number of countries where the Post is active and which kinds of enormous machines are used in places like the mail centers. A large company that is aiming for growth also offers secure jobs.

What I like about my job
I'm outside a lot – I still enjoy that after all these years! I've been doing it since 1966, and I'd never trade it for an office job. It's also nice to be known by almost everyone on my delivery route. That makes the contact with customers even more enjoyable!

What impresses me about Deutsche Post
When I began, the Post was still a huge government agency. Since then, a lot has changed. Now, the Post is a customer-oriented service company. I'm proud of this accomplishment and of the success we are seeing.

What is important in my job
Punctuality and dependability are musts – that's what the customers are used to and should expect from Post. A mail carrier is also a person who can be trusted. Therefore, good social skills are also important. In return, you sometimes get a glass of water in the summer or a hot tea in the winter. A nice gesture!

The old story of the dog and mail carrier ...
... is unfortunately true! A lot of dogs don't like it one bit when the mail arrives. With small children, it's exactly the opposite: They're always extremely happy to see the mail carrier. Some of them ask me if they can help – Who knows? Maybe they'll become mail carriers some day, too!?