Corporate Newsletter

Deutsche Post DHL boosts operating profit in the first quarter of 2013
During the first quarter of 2013, Deutsche Post DHL built on its successful performance of last year. In a business environment characterized by persistent economic challenges, the world's leading postal and logistics group increased revenues by 0.6 percent to EUR 13.4 billion in the first three months of the year compared with the same period last year. The Group improved its operating earnings once again: At EUR 711 million, EBIT produced during the first quarter rose EUR 20 million above the level generated in the same period last year. The development of the consolidated net profit was even more pronounced: Net income adjusted for last year's one-time effects related to the final Postbank transaction jumped by 45 percent to nearly EUR 500 million.
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Interview with Larry Rosen: "A satisfying start"   
Today, Deutsche Post DHL announced its results for the first quarter of 2013. Revenues increased slightly compared with the same quarter last year, particularly due to the ongoing growth momentum in the international express business as well as in the German parcel unit. The Group's operating earnings grew faster than revenues once again. In light of its solid start in 2013, the group confirmed its earnings guidance for the full year.
In an interview with Deutsche Post DHL News, CFO Larry Rosen discusses the company's results in the first quarter of 2013 as well as its priorities and outlook for the coming months.
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Group results for Q1: Interim Report January to March 2013
Deutsche Post DHL, the world's leading postal and logistics group, has released the financial figures for the first quarter of 2013.
Reporting January to March 2013 
Investors' Conference Call at 2 PM CEST 

Background: Engineering & Manufacturing   
For engineering and manufacturing companies, the future is increasingly global and increasingly complex. Logistics contributes to master these challenges. The E&M Sector is set to experience outstanding growth. For logistics companies, this means evolving to meet these new changing needs. They must cope with many new interfaces and complex global processes.
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Taking on Responsibility Together: Deutsche Post DHL releases its Corporate Responsibility Report 2012
Deutsche Post DHL, the world's leading mail and logistics services company, released its Corporate Responsibility Report 2012 today. The report covers the Group's core "Living Responsibility" programs - GoGreen, GoHelp, and GoTeach - as well as issues and topics relating to Human Resources and health within the Group. "Responsibility is a part of everyday business at Deutsche Post DHL," says Christof Ehrhart, Director of Corporate Communications and Responsibility. "We get involved in the communities in which we operate, and to do this, we rely on the know-how and commitment of our employees. Ultimately, the only way to ensure business success over the long term is to assume our place as a responsible company within the community."
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Interview with Christof Ehrhart: "Sustainability and corporate responsibility are integral components of our corporate strategy"   
"Taking on Responsibility Together" - under this title Deutsche Post DHL today presented this year's report on corporate responsibility. In an interview with Deutsche Post DHL News, Christof Ehrhart, Director of Corporate Communications and Responsibility in the Group, talks about green anniversaries, big figures and the future of responsibility.
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Background - GoGreen: How a parcel shipment becomes climate neutral
A CD of a favorite band, the latest smartphone or a bottle of red wine for the evening pasta - everything today is often just a mouse click away. Ordered online, then immediately and conveniently delivered to the home: It's as simple as that. And if the GoGreen delivery option from Deutsche Post DHL is also selected at the same price with a second mouse click, shipping is even climate neutral. That too is quite simple. But how do you make the CO₂-emissions of a complex transport chain simply disappear with the click of a mouse? Only thanks to the intelligent interplay of different measures.
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Deutsche Post DHL remains on growth track - earnings guidance for 2012 fulfilled
Deutsche Post DHL, the world's leading postal and logistics group, is looking back on a successful 2012. Group revenues increased 5.1 percent to EUR 55.5 billion during the 12-month period. The excellent position that the Group and its divisions maintain in the most dynamic markets also led to a strong rise in the company's profitability last year. At EUR 2.67 billion, operating earnings finished the year within the announced target corridor of EUR 2.6 billion to EUR 2.7 billion and were more than 9 percent above the previous year's level. The Group's consolidated net profit climbed by about EUR 500 million to EUR 1.66 billion in 2012.
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Interview Frank Appel: "On track in a challenging environment"   
Deutsche Post DHL released its results for 2012 today. The Group once again boosted revenues and produced strong increases in operating earnings. In an interview with Deutsche Post DHL News, CEO Frank Appel talks about the reasons for the Group's good performance and outlines his priorities and goals for 2013.
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Press conference and conference call
At 10 AM CET: Broadcast of the Annual Earnings Press Conference with CEO Frank Appel and CFO Larry Rosen.
At 2 PM CET: Investors' Conference Call. Frank Appel and Larry Rosen will explain the Group results for Financial Year 2012.
The 2012 Annual Report will be published on 12 March 2013.
Annual Earnings Press Conference at 10 AM CET
Investors conference call at 2 PM CET

Background - Technology sector: The emerging high-tech market 
Rapid growth in the technology sector is being driven by demand from the emerging markets of Asia, Latin America, and Africa - with profound implications for both high-tech industry and cutting-edge logistics.
Cell phones, tablets, PCs, smartphones - high-tech devices are no longer the preserve of wealthy western nations. Sometime in 2013, the number of mobile phone accounts in operation around the world is expected to match the number of people on the planet. Demand in developing markets - from the so-called BRIC countries to Africa and beyond - is outstripping that in mature economies and driving rapid growth. Accompanied by dynamic high-tech trends, this shift has profound implications for the entire technology sector.
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Deutsche Post DHL confirms 2012 earnings guidance in a volatile environment
Deutsche Post DHL continued to increase its revenues during the third quarter: at EUR 13.8 billion, revenues generated between July and September climbed 5.7 percent above the previous year's level. In addition to favorable exchange-rate effects, this increase also reflects the ongoing organic revenue growth produced by all three DHL divisions. These businesses continue to benefit from their strong market position in the world's growth markets - particularly in Asia. As a result, the profit of the logistics division as a whole continued to increase. The company's parcel business, an area that is generating a growing share of revenue in the MAIL division, remained dynamic. During the third quarter, it once again generated strong gains in both volume and revenues.
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Interview with Frank Appel: "We remain on track"   
In the third quarter of the year, Deutsche Post DHL remained on its long-term growth path even as the world economy continued to slow. Revenues climbed above the previous year's level, fueled in particular by the continued dynamic performance of the international express business as well as the national parcel unit. But operating earnings slipped below the previous year's level. Nevertheless, the Group has confirmed its guidance for the entire year. In an interview with Deutsche Post DHL News, CEO Frank Appel talks about the company's year-to-date performance and the outlook and priorities for the coming months.
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Group results for 9M: Interim Report January to September 2012
Deutsche Post DHL, the world's leading postal and logistics group, has released the financial figures for the third quarter of 2012.
Reporting January to September 2012 
Investors' Conference Call at 1 PM CEST 

Background: Parcel Germany - Online shopping in an instant   
  Take a moment after work to quickly place an order for the latest smartphone, buy the next couple of days' worth of groceries for home delivery, receive urgently needed medication right on time or just have laundry detergent sent to you once a month - for many people, especially working people, seniors and young families, these options make life easier. Whether it is the latest electronic toy, furniture or fresh food: online, the full range of everyday necessities is just a mouse click away.

Evolving business models and changing consumer behavior ensure there will be no end in sight to the e-commerce boom. In the process, demand for rapid, tailored and transparent shipping solutions and logistics services continues to grow. For Deutsche Post DHL, these service solutions form the foundation of the company's daily business. As a result, the Group is systematically investing in the expansion and modernization of its German-wide parcel network.
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Deutsche Post DHL remains on growth path
The growth trend at Deutsche Post DHL, the world's leading postal and logistics group, remained firmly in place during the second quarter of 2012. At EUR 13.7 billion, revenues generated between April and June rose 7.3 percent above the previous year's level. Supported by favorable exchange rate effects this increase exceeded the growth rate produced in the first quarter of the year. The positive development was largely due to the performance of the DHL divisions which continue to benefit from their exceptional market position in the rapidly growing regions of the world - particularly in Asia. In addition, the company's parcel business generated double-digit growth in volume and revenues, making a significant contribution to the Group's strong performance.
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Interview with Larry Rosen: "Our growth trend continues"  
Today, Deutsche Post DHL announced its results for the second quarter of 2012. Revenues increased compared with the same quarter last year, and the profitability of the Group further improved, adjusted for one-time effects. Both pillars of the Group continued their positive development, with the DHL unit remaining the company's growth driver. In an interview with Deutsche Post DHL News, CFO Larry Rosen discusses the company's results for the second quarter of 2012, explains the one-time effects recorded during this period and comments on the Group's adjusted earnings guidance.
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Group results for H1: Interim Report January to June 2011
Deutsche Post DHL, the world's leading postal and logistics group, has released the financial figures for the second quarter of 2012.
Reporting January to March 2012, Investors' Conference Call at 2 PM CEST

Background: Idea management - The Thinker's Club 
Every company needs to innovate if it is to move forward. And every innovation starts with an idea. What could be better than collecting ideas from the people who know the company the best – the employees? Around 470,000 of these potential innovators work for Deutsche Post DHL in over 220 countries and territories, making the Group one of the largest employers in the world – and one of the biggest "think tanks".
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Deutsche Post DHL drives ahead with growth in the first quarter of 2012 - Group posts further revenue and earnings increases
The Group continued its strong performance from last year in the first quarter of 2012 and remains on its successful growth path. Group revenues rose by 4.3 percent compared with the same quarter last year, reaching EUR 13.4 billion. Thanks to further profitability improvements in all divisions, the Group's operating result rose above average in the first quarter: EBIT climbed by 9.9 percent to EUR 691 million. During the same period the company's consolidated net profit improved to EUR 533 million.
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Interview with Larry Rosen: "Carrying out growth plans with full energy"  
Today, Deutsche Post DHL announced its results for the first quarter of 2012. Revenues continued to rise year-on-year, with EBIT outpacing top-line growth. Both pillars of the Group continued to perform well, with the DHL divisions continuing to act as the company's growth drivers. In an interview with Deutsche Post DHL News, CFO Larry Rosen discusses the company's results in the first quarter of 2012, reviews important developments of recent months and provides an outlook for the full year.
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Group results for Q1: Interim Report January to March 2011
Deutsche Post DHL, the world's leading postal and logistics group, has released the financial figures for the first quarter 2012.
Reporting January to March 2012, Investors' Conference Call at 2 PM CEST

Background: CR Day 2012 - "Sustainable corporate management is a crucial factor for achieving long-term economic success" 
Does capitalism have a future? How can our economy produce sustainable growth? And how can companies keep people employed longer? At Deutsche Post DHL's second Corporate Responsibility Day, experts participating in various panel discussions under the overarching motto of "Taking Responsibility Together" critically examined the structure of a sustainable economic system and the challenges posed by demographic change. They passionately debated if capitalism had a viable future and how companies could, in light of the demographic shift impacting society, develop new models of work to retain older people with age-appropriate jobs.
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Deutsche Post DHL generates double-digit earnings growth in 2011 - higher dividend proposed
Deutsche Post DHL had a very successful fiscal year 2011, having generated significant gains in both revenues and earnings. Compared with the previous year, Group revenues rose by 2.8 percent to EUR 52.8 billion. Adjusted for exchange-rate and consolidation effects, the company's revenues climbed even more steeply at 5.3 percent. At more than EUR 2.4 billion, the Group's operating earnings were almost one-third higher than the previous year's level, reaching the earnings guidance that the company increased twice during 2011. Consolidated net profit totaled EUR 1.2 billion in the past fiscal year. Excluding the valuation effects related to the Postbank sale, this amounts to a rise of more than 50 percent year on year.
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Interview Frank Appel: "A very good year for Deutsche Post DHL"  
Deutsche Post DHL released its results for 2011 today. Revenues rose steeply once again, and operating earnings increased at an even higher rate. While both of the Group's pillars hit their ambitious targets, the logistics division has established itself as the company's growth driver. In an interview with Deutsche Post DHL News, CEO Frank Appel talks about the Group's good performance last year and discusses what the company has in store for 2012 in terms of business and focal points.
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Press conference and conference call
At 10 AM CET: Broadcast of the Annual Earnings Press Conference with CEO Frank Appel and CFO Larry Rosen.
At 2 PM CET: Investors' Conference Call. Frank Appel and Larry Rosen will explain the Group results for Financial Year 2011.
Annual Earnings Press Conference at 10 AM CET
Investors conference call at 2 PM CET

Background - Logistics 2050: "Stuff for a bestselling novel"  
In its recently released study "Delivering Tomorrow: Logistics 2050" Deutsche Post DHL, together with highly respected experts, takes a far-reaching look at the year of 2050. The results are five alternative scenarios that show how the world may develop in terms of the degree of globalization, the extent of economic and social change, technology standards and environmental conditions. In the process, the study makes clear that business conditions and the role of the logistics industry will have undergone a metamorphosis by the time 2050 arrives.
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Deutsche Post DHL remains on growth path - full-year earnings guidance increased
Deutsche Post DHL boosted revenues and significantly improved its profitability in the third quarter of 2011. Compared with the previous year, Group revenues increased by 2.5 percent to EUR 13.1 billion between July and September. Adjusted for exchange-rate and consolidation effects, the upward trend was even more pronounced: revenues increased by 5.7 percent and continued the high growth level achieved in the first half of the year.
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Interview Frank Appel: "Our growth trend clearly continues"
Deutsche Post DHL performed very strongly in the third quarter of 2011 despite the slowdown in global economic growth and major uncertainties in financial markets. Once more, earnings increased at a higher rate than revenues. Following this positive business development in the last quarter the company once again raised its full-year earnings guidance. In an interview with Deutsche Post DHL News, CEO Frank Appel explains the reasons for the company's continued positive performance and discusses the opportunities and strategic priorities of the world's leading postal and logistics group.
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Group results for 9M
Deutsche Post DHL, the world's leading postal and logistics group, releases the financial figures for Q3 and the Interim Report for the first nine months 2011.
Interim Report online
Investors conference call at 1:30 pm CET

Background: Parcel Germany    
Jürgen Gerdes, the Board of Management member at Deutsche Post DHL who oversees the MAIL division and thus the parcel business in Germany: "Our goal is clear: Parcels should be delivered as fast as letters. As the market leader, we intend to provide our customers with better, more innovative services in the future. As part of our Parcel Concept 2012, we will invest EUR 750 million in the continued modernization of the German parcel business in coming years." As a result of these investments, the parcel business will ultimately become the second strong pillar of the MAIL division. Even without the capital expenditure, the business is already generating high growth rates these days.
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Background: Career support for women and generation contract
As part of the Strategy 2015 that the Group introduced in 2009, the Group implemented a people strategy that provides each employee with individual career opportunities. Systematic, long-term oriented career support for women and the recently signed generation contract are two examples of the wide range of carefully coordinated measures, that Deutsche Post DHL employs.
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Deutsche Post DHL markedly boosts profits in the second quarter of 2011 - full-year earnings guidance improved
During the second quarter of 2011, Deutsche Post DHL continued the strong performance it showed in the first three months of the year and remained firmly on its growth path. At EUR 562 million, EBIT in the second quarter of 2011 was more than doubled compared to the same period last year. The improvement in consolidated net profit was even stronger. At EUR 278 million, it more than tripled.
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Interview Larry Rosen: "DHL and parcel drive further growth"
Deutsche Post DHL remained on its profitable growth path during the second quarter of this year. In the period, the Group's operating earnings grew much stronger than revenue once again. In an interview with Deutsche Post DHL News, CFO Larry Rosen closely examines recent business and earnings trends and discusses the outlook for the rest of 2011.
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Group results for H1
Deutsche Post DHL, the world's leading postal and logistics group, has released the financial figures for H1 2011.
Interim Report online
Investors conference call at 2 pm CET

Background: One procurement organization, many winners  
Deutsche Post DHL is also a mover of procurement markets. For the 570 employees of the Group unit set up in 2003 who work in 48 countries around the world, this job creates a huge challenge day in and day out. The global procurement network supports the Group's divisions in every region, purchasing everything from microchips to letter-sorting equipment.
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Deutsche Post DHL boosts revenues and profitability in the first quarter of 2011
Deutsche Post DHL remained firmly on its growth course in the first quarter of 2011. Compared with the previous year's results, Group revenues increased by 6.9 percent to EUR 12.8 billion during the first three months of 2011. This positive performance was driven by the strong growth generated in all three DHL divisions.
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Interview Larry Rosen: "We deliver as promised"
In the first three months of 2011, Deutsche Post DHL increased both its revenues and profitability. The company's EBIT grew by 23 percent. In an interview with Deutsche Post DHL News, CFO Larry Rosen takes a closer look at the quality of the company's earnings performance and explains its growth opportunities in detail.
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Group results for Q1
Deutsche Post DHL, the world's leading postal and logistics group, has released the financial figures for the first quarter 2011.
Interim Report online
Investors conference call at 2 pm CET

Deutsche Post DHL exceeds forecast and proposes increased dividend for 2010
Deutsche Post DHL significantly increased its revenues during the past financial year and strongly improved its profitability. A slight drop in revenue in the MAIL division, caused in part by a regulatory change in value-added tax that took effect in mid-2010, was more than offset by vigorous top-line growth in all DHL divisions.
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Interview Frank Appel: "We focus on growth"
Today, Deutsche Post DHL announced its results for 2010. Revenue grew at a double-digit rate, rising to more than EUR 51 billion, and underlying EBIT climbed overproportionally by nearly 50 percent. In an interview with Deutsche Post DHL News, CEO Frank Appel talks about the reasons for the company's good performance during the past financial year and provides a future outlook.
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Interview Larry Rosen: "We will make further progress"
Deutsche Post DHL increased its underlying EBIT by 50 percent and beats its own earnings guidance. In an interview with Deutsche Post DHL News, CFO Larry Rosen closely examines the quality of the company's earnings development and discusses the financial foundation that the Group can build upon to pursue its growth plans in future years.
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Annual Report 2010
Deutsche Post DHL, the world's leading postal and logistics group, has released the results for the Financial Year 2010.
Annual report online
Investors conference call at 2 pm CET

Deutsche Post DHL continues on growth path in third quarter - full-year earnings guidance improved
Deutsche Post DHL, the world's leading postal and logistics group, continued the sound performance of the first half of 2010 during the third quarter, generating another double-digit increase in revenue. Despite a slight decline in the MAIL division, also resulting from a regulatory change in value-added tax that took effect in July, consolidated revenue rose 13.9 percent to EUR 12.8 billion driven by strong growth generated by all three DHL divisions.
Press release

Larry Rosen: "A further important step forward"
Deutsche Post DHL announced its third-quarter results for 2010 today. From July to September, the world's leading postal and logistics group continued the positive performance of the first half of the year. Revenues increased at double-digit rates compared with the same quarter last year, and underlying EBIT grew even more strongly. In an interview with Deutsche Post DHL News, CFO Larry Rosen talks about the reasons for the good results.
Interview

The logistics industry: driver for sustainable business
Sustainable logistics are a challenge to our industry, but also an opportunity. In this time of climate change, it is not enough to make a significant improvement in our own CO₂ balance. Logistics operators also need to meet the growing demand from customers for environmentally friendly services. Large corporations look for the support of their logistics providers when it comes to reducing their own CO₂ emissions.
Article

Deutsche Post DHL growth accelerates in the second quarter - full year earnings guidance increased
Deutsche Post DHL, the world's leading postal and logistics group, generated double-digit revenue growth in the second quarter of this fiscal year, strongly accelerating growth rate compared to the first quarter. At the same time, the Group nearly doubled its underlying operating profit versus the same period last year.
Press release

Interview with Frank Appel: "We are reaping the fruits of our strategic initiatives and efficiency measures"
Today, Deutsche Post DHL released its second-quarter figures for 2010. The Group's underlying EBIT nearly doubled compared with the second quarter of 2009, and revenue generated double-digit growth. In an interview with Deutsche Post DHL News, CEO Frank Appel explains the reasons for the company's strong performance in the quarter and the Group's outlook for the rest of 2010 and future years.
Interview

Background: E-Postbrief
By introducing the E-Postbrief on July 14, Deutsche Post DHL brought postal confidentiality into the Internet age. A new era has now begun following more than 500 years of traditional mail communications.
Article

Deutsche Post DHL with a strong start in 2010
The world's leading postal and logistics group, Deutsche Post DHL, concluded the first quarter of fiscal year 2010 with an increase in revenues and a strong rise in earnings. Buoyed by the continuing recovery of the world economy and rising transport volumes, consolidated revenue climbed 4.4 percent to EUR 12.0 billion compared with the same period last year.
Press release

Larry Rosen interview - "Our efforts are paying off"
Deutsche Post DHL released its first-quarter results of 2010 today. Following the crisis-driven drop in the first quarter of 2009, consolidated revenue was up again from last year's level. From January to March, underlying EBIT almost doubled compared to the three-months period of 2009. In an interview with Deutsche Post DHL News, CFO Larry Rosen discusses the drivers of the company's positive performance and his outlook for the rest of the year.
Interview

A high-performance network - even during a crisis
For nearly a week in mid-April, the cloud of ash spewing from the Icelandic volcano Eyjafjallajökull brought the air-transportation system to a complete standstill in many parts of Europe. While much of the public and media focused on the passenger flights canceled as a result of the cloud and the losses suffered by airlines, the freight-transport business experienced its own extensive delays around the world.
Article

Deutsche Post DHL exceeds forecasts for 2009 and targets sustainable earnings improvement
The world's leading mail and logistics group, Deutsche Post DHL, generated underlying EBIT of EUR1.47 billion in the full year 2009, exceeding its November forecast of at least EUR1.35 billion. One of the key contributors to this positive development was the introduction of the 'IndEx' program at the end of 2008.
Press release

Frank Appel interview - "We have managed the crisis successfully"
Deutsche Post DHL presented its results for fiscal year 2009 today. The Group's underlying EBIT totaled EUR1.47 billion last year, well above the capital market guidance of at least EUR1.35 billion issued in November. In an interview with Deutsche Post DHL News, CEO Frank Appel discusses the reasons for the Group's good performance amid challenging economic conditions as well as the company's outlook for 2010 and beyond.
Interview

Larry Rosen interview - "We have a very solid financial foundation"
For Larry Rosen, today's Financial Press Conference was the first in his function as CFO of Deutsche Post DHL. In an interview with Deutsche Post DHL News, he discusses the most important developments in the past fiscal year and offers an overview of the Group's future financial strategy.
Interview

The "Letter on the Internet" - the best of two worlds
For more than 500 years, letters have been the most important form of written communications. Deutsche Post DHL is now bringing this form to the Internet. With the "Letter on the Internet" - the working name of the product - the company will begin to provide its customers with a binding, confidential and reliable form of electronic communications in mid-2010. The Internet letter represents a milestone in the development of digital communications. For Deutsche Post DHL, it is a critical part of the future strategy pursued by the MAIL Division.
Article

Deutsche Post DHL raises full-year outlook to at least 1.35 billion euros - successfully manages impact of economic crisis in third quarter
Deutsche Post DHL saw its third-quarter revenue fall 18.6 percent to 11.2 billion euros in the wake of the continuing global economic crisis. Thanks to strict cost management, however, the Group was able to significantly cushion the crisis' impact on profitability.
Interview

Interview: Frank Appel - "We cannot ease up now and must accelerate our successful cost management."
Deutsche Post DHL released its third-quarter results today. If the Arcandor effect were excluded, underlying EBIT would have exceeded last year's level, even though revenue fell by 18.6 percent to 11.2 billion euros. In an interview with Deutsche Post DHL News, CEO Frank Appel discussed the results and the company's raised guidance for fiscal year 2009.
Interview

Background information on the appointment of Larry Rosen as Group CFO
On September 1, 2009, Larry Rosen was appointed to the Management Board responsible for Finance and Global Business Services at Deutsche Post DHL. Before joining the Group, he was the CFO of Fresenius Medical Care, the world's leading supplier of dialysis products, for six years. Today, he is presenting the quarterly results of Deutsche Post DHL to investors for the first time. Deutsche Post DHL News talked with Larry Rosen about his first weeks on the job at the Group.
Article

Background: Exemption to the value-added tax
Since coalition negotiations began, Deutsche Post has been among those companies that media reports indicate could be put at a disadvantage by decisions made by the new German government. This assumption is primarily based on statements made by the new German government about changing regulations on the value-added tax that apply to postal services. The truth of the matter is that the previous government also prepared legislation to amend the regulations applying to the value-added tax that would have taken effect on January 1, 2010. In this connection, people also speculated about the possible impact on Deutsche Post. But what is really under discussion here?
Article

Interview with Frank Appel - "We're now beginning to reap the fruit of our strict cost-cutting measures"
Deutsche Post DHL announced its results for the first half of 2009 today. Although difficult economic conditions are continuing to be felt, the Group has achieved some first successes in its cost-cutting efforts. Underlying EBIT in the second quarter totaled 257 million euros, a 37.8 percent decline compared with the previous year. Revenue fell 17.7 percent to 11.1 billion euros.
Interview

Interview: Jürgen Gerdes - "We want to secure jobs"
"We have to act now and take the right steps to ensure that our employees continue to have secure jobs. To do this, we need the support and understanding of employees and unions. This is particularly the case with painful but, in our view, necessary sacrifices such as longer workweeks or a delay of planned pay raises."
Interview

Background information on the MAIL Corporate Division
One and half years after the German mail market was completely opened, Deutsche Post still maintains a strong position: Six days a week, more than 95 percent of all letters reach their recipients the day after being mailed. Today, the services of Deutsche Post can be used in more places than ever before. Deutsche Post operates 14,000 retail outlets in Germany. An additional 2,000 Packstationen, 1,000 Paketboxen and 2,500 points of sale for letter and package stamps are also available.
Article

Background information on the IndEx program
In late 2007, Deutsche Post DHL introduced its comprehensive capital-markets program Roadmap to Value with the aim of increasing profitability at the Group and sustainably generating more cash from the business. The cost-cutting measures introduced as part of this program were intensified last November in the wake of the global economic crisis. The goal was to reduce indirect costs by 1 billion euros by the end of 2010 and to save this amount annually starting in 2011.
Article

Interview with Frank Appel - "If we want to secure jobs over the long term, there can't be any sacred cows"
Deutsche Post DHL released its first-quarter results today. The global economic crisis has had a direct impact on the business of the world's largest logistics company, resulting in a 13 percent drop in revenue and a 42 percent reduction in underlying EBIT. In an interview with Deutsche Post DHL News, Group CEO Frank Appel discusses the steps that he and his management team are planning in order to limit the effects of the economic crisis.
Interview

Background information on the Capital Markets Day - Part 1
In connection with the release of its first-quarter figures, Deutsche Post DHL held a Capital Markets Day for analysts and investors in Frankfurt today where Chief Executive Officer Frank Appel as well as all Members of the Board of Management presented their growth strategies.
Article

Background information on the Capital Markets Day - Part 2
In connection with the release of its first-quarter figures, Deutsche Post DHL held a Capital Markets Day for analysts and investors in Frankfurt today. In addition to CEO Frank Appel's discussion about the current situation and the Group's future strategy, board members from individual divisions presented their growth strategies for the years ahead. Here is a summary of their statements.
Article

Interview with John Allan - "Implementing the measures of Strategy 2015 should trigger satisfactory returns for shareholders in the midterm"
Deutsche Post DHL today unveiled its Strategy 2015 aimed at turning the Group into a high performing organization with the ultimate goal of becoming provider, investment and employer of choice. In an interview with Deutsche Post DHL News, Chief Financial Officer John Allan talks about the financial implications of Strategy 2015.
Interview

Background information on how IndEx ties into the Strategy 2015
One of the key components in unlocking the Group's potential is the IndEx program aimed at taking at least 1 billion euros out of 7 billion euros in indirect costs at the corporate functions and the Corporate Divisions. To that end, the Group between November and January set up a project organization and an own governance for the program, agreed on top-down targets and generated savings ideas as well took stock of the existing initiates. So far more than 150 initiatives totalling more than 800 million euros have been identified to contribute to the overall goal.
Article

Strategic Performance Dialogue
As part of an overall analysis, which was the basis for the Group's new strategy, the Corporate Center reviewed its key processes and programs. As a result the company decided to introduce a revised Strategic Performance Dialogue between the Corporate Center and the Divisions to help introduce a high-performance culture at the Group. One of the focuses of the approach is to link strategic and financial planning more closely.
Article