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Employees: Our approach

Becoming an Employer of Choice is one of the core objectives of our Strategy 2015. Any business in the mail and logistics sector relies on a large workforce. The competencies, commitment and motivation of our employees are key factors in the long-term success of Deutsche Post DHL. It is crucial to fully develop the potential of each individual working within our organization to achieve the other two core targets of our Group strategy – becoming Provider of Choice and Investment of Choice. We promote a culture of dialog and diversity, continuously invest in creating a safe and healthy working environment, and provide our employees with opportunities to grow and develop.

Strategy and Employer Value Proposition (EVP)

Our People Strategy defines our strategic human resources goals and priorities, and our Employer Value Proposition (EVP) is the key to becoming an Employer of Choice.

Strategy and Employer Value Proposition

Supporting dialog

We support a culture that fosters constructive dialog between employees and managers as well as between executive management and employee representatives. In 2010, we carried out our fourth Group-wide Employee Opinion Survey (EOS) and all indicators have improved considerably. We work together with employee representatives and unions in individual countries according to national laws and customs.

Living diversity

We want to become Employer of Choice for all our employees and job applicants – regardless of gender, ethnic background, religious beliefs, age, disabilities or sexual orientation. Diversity management forms part of our employment policy and, as such, is deeply rooted in our Group’s Code of Conduct. Our openness to innovative approaches is demonstrated in activities such as our participation in 2010 in the pilot project “Anonymisierte Bewerbung” (“Anonymous Application”), run by the Federal Anti-Discrimination Agency in Germany.

Diversity and equal opportunities

Health and safety at work

The health and safety of our employees is essential for maintaining their ability to work and their motivation. In 2007, Deutsche Post DHL introduced a global Corporate Health Policy. Our focus in the area of safety at work is on road safety and we support the goals of the European Road Safety Charter with our Global Road Safety Initiative, also launched in 2007.

Finding, developing and retaining talent

As we have the largest service portfolio in the mail and logistics sector, we are able to provide our employees with numerous opportunities to grow and show their commitment. By training young people, we also ensure that we will have the right employees at the right time in the right place in the future.

Encouraging ideas

Our employees and their ideas make a contribution to our success. In the reporting year, employees submitted about 228,000 suggestions, which we used to improve processes, lower maintenance and energy costs, and protect the environment.

Employees’ ideas

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