In the coming years, we intend to focus our range of services even more squarely on the needs of our customers. The integration of Exel will be a major step towards this – and we aim to largely complete it in the next two years.

We continue to face the major challenge of integrating and optimizing our European network. The Operation and Network Europe project launched under STAR will therefore continue past the official end of the STAR program; this also applies to other long-term projects. We will merge stations and sorting centers that are only worth deploying for larger volumes or when existing contracts have expired. Overall, we aim to further extend our leading position in Europe and Asia in the long term. In the express business, with its major potential for automation, this means that the tighter the network, the faster, better and more cost-effectively we can operate it.

In future, we want to offer customers our services from a single source. The success of GCS has vindicated this approach. These and other measures are designed to ensure that we can meet all demand for logistics services.