As a service provider, Deutsche Post World Net does not engage in research and development activities in the strict sense, and therefore has no significant expenses to report in this connection.

Nonetheless, we are always seeking to harness technical innovation for our services. In Troisdorf near Bonn, for example, we opened the DHL Innovation Center in March 2007. Here, the Group is bringing together the various entities that have been responsible for managing technical innovation thus far. The goal and task is to place our practical knowledge at the disposal of our partners in such a way that emerging trends in logistics are translated into innovative, marketable products. Our technical partners in business include IBM, Intel and SAP. The Innovation Center comprises a vibrant exhibition area alongside a conference suite.