Adjustment to operating business organisation

As announced, we withdrew from the domestic US express business at the start of 2009 and streamlined our regional organisational structure accordingly. Our US organisation for the GLOBAL FORWARDING, FREIGHT division was likewise restructured, with North America and Latin America being merged into the Americas region.

As part of the restructuring of the EXPRESS division, in the fourth quarter of 2009 we announced our intention to relocate our central functions for the Europe region from Brussels to Bonn, Leipzig and Prague in order to house them with the region’s other functions. This will permit us to use our resources more effectively and to work together more closely. The relocation will not affect the national organisation in Belgium or operations at the Brussels hub or the gateways.

In the MAIL division, we reorganised our sales organisation in the fourth quarter, allowing us to simplify processes and structures, reduce costs, and respond to customer needs with greater flexibility.