E-commerce drives increase in parcels

Revenue in the Parcel Germany Business Unit amounted to €2,574 million and was thus on par with the prior year’s figure of €2,582 million. Thanks to the growth of online sales, we increased revenue in the German parcel market despite the crisis amongst traditional mail-order companies, an important customer group. In the case of Quelle GmbH, the crisis even resulted in liquidation. In the private customer business, total volumes grew slightly. In international business, we transferred Europlus – a parcel product – to the EXPRESS division, resulting in total revenue in the Parcel Germany Business Unit only reaching the prior-year level.

A.39 Parcel Germany: volumes
parcels (millions)
	2008	2009	+/– %	Q 4 2008	Q 4 2009	+/– %
Business customer parcels	661	648	–2.0	189	183	–3.2
Private customer parcels	112	113	0.9	37	37	0.0
Total	773	761	–1.6	226	220	–2.7