01 The Group

Deutsche Post DHL is the world’s leading mail and logistics services group. The Deutsche Post and DHL corporate brands offer a one-of-a-kind portfolio of logistics (DHL) and communications (Deutsche Post) services. The Group provides its customers with both easy-to-use standardised products as well as innovative and tailored solutions ranging from dialogue marketing to industrial supply chains. About 470,000 employees in more than 220 countries and territories form a global network focused on service, quality and sustainability. With programmes in the areas of climate protection, disaster relief and education, the Group is committed to social responsibility.

The postal service for Germany. The logistics company for the world.

01.1 Selected key figures (continuing operations)
		2009	2010	+/–%	Q4 2009	Q4 2010	+/–%
								Profit from operating activities (EBIT) before non-recurring items	€m	1,473	2,205	49.7	526	593	12.7
Non-recurring items	€m	1,242	370	–70.2	662	68	–89.7
Profit/loss from operating activities (EBIT)	€m	231	1,835	> 100	–136	525	–
Revenue	€m	46,201	51,481	11.4	12,389	13,871	12.0
Return on sales1)	%	0.5	3.6	–	–1.1	3.8	–
Consolidated net profit/loss2)	€m	644	2,541	> 100	–283	487	–
Operating cash flow	€m	1,244	1,927	54.9	974	1,025	5.2
Net liquidity (–)/net debt (+)3)	€m	–1,690	–1,382	–18.2	–	–	–
Return on equity before taxes	%	3.0	29.8	–	–	–
Earnings per share4)	€	0.53	2.10	> 100	–0.24	0.40	–
Dividend per share	€	0.60	0.655)	8.3	–	–	–
Number of employees6)		436,651	421,274	–3.5	–	–	–