Cover
03 Target-Performance Comparison
A Group Management Report
Business and Environment
A.01 Organisational structure of Deutsche Post DHL
A.02 Group structure from different perspectives
A.03 Global economy: growth indicators in 2011
A.04 Brent Crude spot price and euro/US dollar exchange rate in 2011
A.05 Trade volumes: compound annual growth rate 2010 to 2011
A.06 Major trade flows: 2011 volumes
A.09 Net asset base calculation
A.10 EBIT after asset charge (EAC)
A.11 Net asset base (unconsolidated)
Deutsche Post Shares
A.12 Deutsche Post shares: multi-year review
A.13 Peer group comparison: closing prices
A.15 Candlestick graph/30-day moving average
A.17 Shareholder structure by region
Economic Position
A.18 Selected indicators for results of operations
A.21 Total dividend and dividend per no-par value share
A.26 Operating lease liabilities by asset class
A.28 Capex and depreciation, amortisation and impairment losses, full year
A.29 Capex and depreciation, amortisation and impairment losses, Q4
A.30 Operating cash flow by division, 2011
A.31 Selected cash flow indicators
A.32 Calculation of free cash flow
A.33 Selected indicators for net assets
A.34 Net liquidity (–)/net debt (+)
Divisions
A.35 Key figures by operating division
A.36 Domestic mail communication market, business customers 2011
A.37 Domestic dialogue marketing market, 2011
A.38 Domestic press services market, 2011
A.39 Domestic parcel market, 2011
A.40 International mail market, 2011 (outbound)
A.41 Mail Communication: volumes
A.42 Dialogue Marketing: volumes
A.44 Mail International: volumes
A.45 European international express market, 2010: top 4
A.46 Americas international express market, 2010: top 4
A.47 Asia Pacific international express market, 2010: top 4
A.48 International express market in the EEMEA region, 2010: top 4
A.49 EXPRESS: revenue by product
A.50 EXPRESS: volumes by product
A.51 Air freight market, 2010: top 4
A.52 Ocean freight market, 2010: top 4
A.53 European road transport market, 2010: top 5
A.54 Global Forwarding: revenue
A.55 Global Forwarding: volumes
A.56 Logistics and value-added services along the entire supply chain
A.57 Contract logistics market, 2010: top 10
A.58 SUPPLY CHAIN: revenue by sector, 2011
A.59 SUPPLY CHAIN: revenue by region, 2011
Non-Financial Performance Indicators
A.61 Employees by region, 2011
A.62 Gender distribution in management, 2011
A.64 Traineeships, Deutsche Post DHL, worldwide
A.69 Procurement expenses, 2011
A.70 Brands and business units
Outlook
A.72 Opportunity and risk management process
A.73 Global economy: growth forecasts
B Corporate Governance
B.01 Members of the Supervisory Board
B.02 Committees of the Supervisory Board
B.03 Mandates held by the Board of Management
B.04 Mandates held by the Supervisory Board
B.05 Remuneration paid to the Group Board of Management in 2011: cash components
B.07 Remuneration paid to the Group Board of Management in 2010: cash components
B.09 Pension commitments under the previous system in financial year 2011: individual breakdown
B.10 Pension commitments under the previous system in the previous year (2010): individual breakdown
B.13 Remuneration paid to Supervisory Board members in 2011
B.14 Remuneration paid to Supervisory Board members in 2010
C Consolidated Financial Statements
C.02 Statement of Comprehensive Income
C.05 Statement of Changes in Equity
D Further Information
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