Non-Financial Performance Indicators

Employees

Number of employees at prior-year level

The average number of employees (full-time equivalents) decreased to 419,431 in the first three months of 2011, a slight seasonal decline of 0.4% compared with the previous year’s average.

Employee numbers to remain stable until end of year

Our current planning calls for maintaining the total number of employees at the current level in financial year 2011.